FAQ

For any issues and/or special requests you may have, please contact us at 1-718-788-1245. We look forward to being of service to you.



FREQUENTLY ASKED QUESTIONS

WHERE IS eFavors STORE LOCATED? We do not have a retail store; we accept orders online thru our website at www.eFavors.com or via email at sales@eFavors.com and via phone at 1-718-788-1245.

HOW ARE MY FAVORS SHIPPED? Shipping information at: Shipping and Returns


HOW LONG DOES IT TAKE TO RECEIVE MY FAVORS ORDER? There are 2 steps to an order: - Processing: The average prep time is approximately 3 to 5 business days. Personalized favors and gifts may take more time, depending of your requirements. - Shipping: Expedition time varies depending on your location. Please check this UPS map to get ground delivery time information from our warehouse: UPS Ground Transit Time Map For all your RUSH orders, please contact us at 1-718-788-1245 so that we can expedite it right away. We strongly suggest you order early to ensure you receive your party favors on time.

WHAT ARE MY PAYMENT OPTIONS? eFavors accepts: MasterCard, Visa, American Express, Discover as well as debit cards via its secured site.

WHAT CURRENCY ARE PRICES QUOTED IN? All prices on eFavors.com are expressed in US Dollars.

WILL I BE CHARGED SALES TAX? All orders shipped to destinations within the state of New York are charged 8.875% sales tax. Orders shipped to destinations outside the state of New York will not be charged sales tax.

WHAT IS EFAVORS PRIVACY POLICY? Privacy Policy information: Privacy Policy


DO YOU ACCEPT RETURNS? Returns information: Shipping and Returns

HOW DO I CONTACT eFavors? Phone: 1-718-788-1245 Monday to Friday: 10:00am to 7:00pm EST Email: sales@eFavors.com

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Thank you so very much for all of your help and patience. It was a pleasure doing business with you. Just wanted you to know that E-favors came through for me 7 years ago when my oldest daughter had her Sweet 16. The favors were beautiful and the service the company provided was excellent. This is why I came back to E-favors and you did not disappoint. Many thanks and blessings,

- Maritza

PHONE: +1.718.788.1245
EMAIL: sales@eFavors.com
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Monday - Friday
10:00am - 7:00pm
EST